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General Question

Your questions, our answers. We’ve compiled a list of the most commonly asked questions to help you navigate your financial journey with Maryana Capital Inc. Have more queries? We’re here to assist.

Canadian residents over the age of majority, international individuals, incorporated entities, trusts, RRSP holders, and registered charities can open an account, subject to compliance with Canadian regulations.

When you’re ready to make your first purchase or sale, contact us at +1 437-886-2640. We can open an account for you on the same day as your request.

When you’re ready to begin investing, please contact us at (416) 555-0198. We can set up your investment account on the same day as your request. In compliance with Canadian Anti-Money Laundering (AML) regulations, we will require the following information to open your account:

  1. Your full name, address, and date of birth.
  2. Completion of anti-money laundering documentation.
  3. A valid photo identification.


This ensures we meet all regulatory standards and safeguard your investments.

To grant trading rights to another individual, you must fill out a Third-Party Authority Form, available through a Maryana Capital Inc. adviser. If you are not already a client, we will need to verify your identity to comply with anti-money laundering regulations.

Certainly! In compliance with Canada’s Anti-Money Laundering and Anti-Terrorist Financing regulations, you can open an account with us from overseas. We will need proof of your foreign address, such as utility bills or bank statements in English, before you can start trading. We will also require your date and place of birth, which must be verified using your passport or another official identity card. If you are a resident of Canada, we will need your Social Insurance Number (SIN). If not, additional identification may be required.

You need to complete a broker transfer form to transfer your assets into a new or existing account with Maryana Capital Inc.

Please follow the steps below to update your shareholding address, or contact us for assistance:

  1. Visit the website of the Canadian Securities Exchange (CSE) and navigate to your company’s profile page.
  2. Identify which share registry manages your shares, such as Computershare Canada or AST Trust Company (Canada).
  3. Access the appropriate share registry’s website and locate their Investor Centre.
  4. Select ‘Holding Inquiry’ and log in with your shareholder details (typically your account number or certificate number, along with your postal code).
  5. Follow the prompts to update your address.
  6. If necessary, contact your adviser to update your address in any related accounts.

If you need further assistance, feel free to reach out to our customer service team.

There are several ways to obtain information about the company you’ve invested in. First, you can manage and review your shareholdings online through the relevant share registry’s website, where you can also sign up to receive announcements, updates, and communications directly from the company. Additionally, you can visit the company’s profile on the Toronto Stock Exchange (TSX) website to view detailed financial information. Checking the company’s own website is another excellent resource for current news and detailed information about its operations. Our experienced advisers are also available to provide you with further research and analysis on your investments.

The price you receive for your shares will depend on the current market price at the time of your sale. For the most recent price, albeit with a 20-minute delay, you can check the company’s profile on the stock exchange website.

If your shares are held in a stockbroking account, they are likely registered in your name through the Canadian Depository for Securities (CDS). Each account with CDS is identified by a unique number known as an account number. If your shares are not held in a stockbroking account, they are considered issuer-sponsored and are managed directly by the company’s share registry. Issuer-sponsored shares are identified by a Securityholder Reference Number (SRN), which is a unique nine- or ten-digit number starting with an ‘I’.

To sell your shares, simply contact a Maryana Capital Inc. adviser who can execute the trade on your behalf. Please call us at +1 437-886-2640 for assistance.

At Maryana Capital Inc., we recognize the importance of privacy for our clients. We comply with Canada’s Privacy Act and adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA), which sets the standards for how private sector organizations manage personal information. These regulations ensure that your data is handled with the highest level of confidentiality and security.

Once we receive your ID and signed share sale form, the stocks are typically sold within 1-2 business days. In Canada, the standard settlement period is T+2 (trade date plus two business days), meaning funds will be deposited into your linked bank account two business days after the shares are sold. You will also receive an email confirmation on the day the shares are sold.

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